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Location
Visitor tip
Ask staff for prize recommendations when redeeming tickets - they're known for suggesting great items that provide good value and satisfaction for kids
Best time
Visit when multiple staff members are present - service quality varies significantly; aim to visit when staff are attentive and not occupied with other tasks
What visitors say
I recognize this arcade isn't what it used to be and is less than half the size of the old one from 20+ years ago. I also recognize that many of the games are focused on generating tickets for prizes, which isn't my style, so I'm not…
Friendly staff and generous with their prizes. My kids always walk out with a smile.
Staff was incredibly rude and on their phone the entire time, they only acknowledged customers when they talked and not when they were waiting at the counter. I think the name tag said Owen and it seemed like they were the only one…
From 93 Google reviews Read all reviews
Did You Know?
- At The Pier Arcade is significantly smaller than its previous location, operating at less than half the size of the original arcade from over 20 years ago
- The arcade operates as an independent venue with a credit card payment system and ticket redemption model focused on prize rewards
- Staff have been noted for providing helpful prize recommendations and personalized service during ticket redemption, with some reviews specifically praising individual staff members by name for their helpfulness with customers
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