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Location
Parking
located inside a mall
Accessibility
public restrooms available for party guests; has served customers with special needs
Age fit
birthday parties available
What visitors say
Holy cow, Christian was AMAZING. Helpful, friendly, and clear about options and pricing. I watched him interact with a man with special needs and he made him feel important and excited to redeem his points. Wholesome whole family fun…
An employee at this establishment called the police on my disabled child with Williams Syndrome because he touches arms to get someone’s attention. Nobody said anything to my son’s grandmother, or expressed any issues. Nobody came to…
fiance and i come here all the time with our kids!! the best place to unwind <3
From 31 Google reviews Read all reviews
Did You Know?
- Staff member Christian received notable praise for exceptional customer service, particularly for making customers with special needs feel important and excited when redeeming their points, demonstrating the arcade's commitment to inclusive entertainment
- At The Pier Arcade uses a credit card swipe system for games rather than traditional coin or token systems, which reviewers note requires efficient card readers to avoid gameplay delays
- The venue specifically accommodates customers with special needs and has public restroom access for party guests, indicating accessibility-focused amenities
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