💬 What Parents Say

• 💡Book a guided encounter tour in advance via email to maximize your experience—guides like Jillian and Colbey are highly knowledgeable and will show you animals both on display and kept behind the scenes. Self-guided general admission is available without reservations, but guided tours unlock access to interactive experiences like sloth feeding and fennec fox encounters.
• 💡Budget for tips when booking private encounters or VIP tours—multiple visitors note that guides greatly appreciate tips, which should be factored into your total cost beyond the tour price itself.
• 💡Birthday parties are a great value at this venue—for 2-hour events, you get a private party room, animal presentation, full center access, and can bring your own food (pizza, sandwiches, chicken nuggets, hot dogs). Email ahead with birthday details to ensure the staff acknowledges the occasion.
• 💡The sloth and armadillo encounters are the most popular attractions based on visitor reviews—book these specifically if they interest you, as they offer hands-on feeding experiences and active animal interactions that visitors consistently highlight as memorable.
• 💡If your child is 11 or older, consider the Junior Zookeeper program (9am-12:30pm) for a deeper educational experience shadowing staff and learning hands-on animal care—this goes beyond typical visitor tours.

Hours