💬 What Parents Say

• 🕐Visit on a weekday in September or during off-peak times to enjoy modest crowds and no wait times at entry, making for a more relaxed experience
• 💡Arrive early at Junction Plaza on the day of your visit to purchase first-come, first-served public tour tickets, as all party members must be present to complete required risk agreements and seats cannot be held
• 💡Book a private tour in advance by calling 336.879.7700 (9 a.m. - 4 p.m. daily) with at least 48 hours notice if you want guaranteed entry and prefer a customized experience, and purchase group admission tickets when reserving
• 💡The tour guide's personality and knowledge significantly enhance the experience—while the animal count may seem limited for the $25 price, engaging guides make it worthwhile, especially if proceeds support conservation efforts
• 💡Plan to spend 45 minutes to 1 hour for the tour, bring children to enjoy plenty of seating and active play areas between stops, and note that some animals (polar bear, giraffe, zebras) may not always be visible

Hours