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Location
Parking
Located in Hanes Mall
Best time
Arrive during mid-day hours and confirm the venue is actually open before visiting - multiple reviews report staff arriving late or taking extended breaks, so calling ahead is recommended
Visitor tip
Ensure staff properly weighs your child before jumping to set up the correct rope/cord size - this is critical for safe jumping and proper technique; if staff seems inattentive, politely request they complete the weight check
Quick Facts
- Location Type
- indoor
- Pricing
- Pay per jump; described as pricey
What visitors say
The guy working was very sweet. He weighed my son to make sure what ropes to use. My son couldn’t figure out how to do it, so he guided him and helped him the whole time cheering him on and smiling. It is a bit pricey, but worth it to…
My son loves this thing. He told the lady working it was his favorite place in the whole mall and she replied, really? I hate this place. Are you kidding me?!? When we first went to jump she told us she was going on break, which is…
It was my daughter's first time jumping and basically she was unable to jump how she wanted to because the machine operator was focusing more on the other child. Poor customer service and bad attitude when the other child's mother…
From 101 Google reviews Read all reviews
Did You Know?
- Mall Jump uses a weight-check safety system to determine the correct rope/cord size for each jumper, ensuring proper equipment calibration for safe jumping
- The venue operates as an independent trampoline park within Hanes Mall shopping center in Winston-Salem, NC, rather than as part of a franchise chain
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