💬 What Parents Say

• 💡Verify your ticket count immediately after redemption at the ticket machine. Take a photo of your card balance before leaving to catch any discrepancies, as some visitors report being shorted tickets.
• 🕐Be prepared for potential wait times at the ticket redemption center. There is currently only one machine available, so visit during off-peak hours or bring patience if you're redeeming large amounts of tickets.
• 💡Register your Play Card for VIP eligibility to access potential member benefits. Admission is free—you only pay when you use your Play Card for games, making it easy to control spending.
• 💡Test arcade machines carefully before investing tokens. Some machines may malfunction, so start with a few tokens to verify the game mechanics are working properly before committing significant money.
• 💡Book birthday parties in advance to ensure cake and decorations are permitted. Parties require registration and have specific rules—outside food and party items are not allowed, but custom cakes and decorations can be arranged when pre-booked.

Hours