Samantha at the Frisco park was amazing. There was a lot of people in line when we arrived and she handled all the stress with a smile. She was efficient with our group and very kind. Her customer service. Should be applauded by the…

Very engaging trampoline park with lots of activities. There are many rooms for birthday parties. The place has been maintained clean and open for all ages of kids. Kids can spend here many hours and will not get bored. The parking is…

Disappointing Experience – Needs Better Training and Attention to Kids' Needs Our recent visit to Urban Air was very disappointing. What should have been a fun outing turned frustrating due to poor communication and inconsistent…