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Location
Age fit
Birthday packages available with party hosts handling setup to cleanup
Best time
Consider visiting on weekdays or non-peak times to avoid overcrowding and long wait times (45+ minutes reported for popular attractions). Saturdays near closing tend to have staffing challenges and reduced patience from both staff and guests.
Visitor tip
Book a private party room if possible for birthday parties—reviews indicate this provides a more controlled, enjoyable experience compared to open facility visits during busy times.
What visitors say
You’re very impressed with this trampoline park. The all day jump is an amazing deal. All of the employees are very attentive and friendly. The location is clean and it is very safe. There was only one entrance and exit so kids cannot…
PLEASE DON’T WASTE YOUR MONEY!!! If I could give a zero star rating I would. first and very much my family’s last time ever stepping into this establishment. My family was in shock after our experience. Customer service was awful, no…
beware toddler parents: their “toddler time 11am-1pm” does not mean toddlers only time it’s means “reduced pricing for toddlers during this time”. while we were there for toddler time 2 buses full of middle schoolers showed up. it seems…
From 1,090 Google reviews Read all reviews
Did You Know?
- Urban Air offers a tiered pricing system with a specialized 'Shorty Pass' for children under 40 inches tall at a significantly reduced rate ($14.99), plus a Parent Pass at 50% off regular admission, making it uniquely accessible for families with height variations
- The venue features a 'Leap of Faith' attraction and an obstacle course with timed challenges and illuminated clear balls, indicating custom-designed experiences beyond standard trampoline park offerings
- Urban Air requires guests to wear venue-specific socks ($3.99 to purchase) and enforces a strict no re-entry policy, suggesting operational standards that differentiate it from typical entertainment centers
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