Great place, but poor customer service at reception and with the staff at the games. My son waited for almost 20 minutes and only had 5 minutes, even though he had two other children playing in the area. I asked to be taken to another…

We celebrated our 7-year-old granddaughter’s birthday at Urban Air and it was absolutely fantastic from start to finish! The staff was incredibly organized and helpful, making the entire process stress-free for the adults and full of…

The park is great! My kids love it 😊 It is very busy on the weekends, but so far we haven't run into any issues. The food at the cafe is good, and the service was excellent! The cashier, who I learned is named Alex, was very kind and…