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Location
Food & drinks
restaurant and more
Age fit
parties and events available
Visitor tip
Staff members like Chris, Kyla, and Fabian genuinely care about customer experience and go out of their way to help. Don't hesitate to ask staff for assistance with game issues, prize redemption advice, or special requests—they're known for making things right and providing exceptional service.
What visitors say
I had a great experience at Grand Slam in Tyler, Texas thanks to Chris. From the moment we walked in, Chris was extremely friendly, professional, and helpful. He went out of his way to make sure everything was taken care of and that we…
This place was so much fun. The kids absolutely enjoyed every minute. Our servers name was Dawn and she was AMAZING!!!!!! I did feel like she and other servers needed more help. I heard her call for assistance from the manager on staff…
Came here Sunday to watch a movie and decided to order food from the bar before it started. Unfortunately, the experience was disappointing from the beginning. The concession stand area looked filthy, and the bar area didn’t smell or…
From 5,710 Google reviews
Did You Know?
- Times Square Grand Slam is part of the Hooky Entertainment franchise, operating as a comprehensive entertainment complex that combines arcade, bowling, laser tag, VR, a ropes course, restaurant, and an integrated movie theater all in one venue in Tyler, TX
- The venue maintains an exceptionally high customer satisfaction rating of 4.6 stars across 5,710 reviews, with consistently positive feedback highlighting outstanding individual staff members like Kyla, Chris, and Fabian who go above and beyond in customer service
- Times Square Grand Slam has established itself as a popular destination for birthday parties and special events in the Tyler area, with dedicated event management (notably Events Manager Tony Ellis) and staff trained to handle large group celebrations of 40+ people
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