💬 What Parents Say

• 💡Book parties with realistic time expectations: Your 2-hour party package includes both jump time AND eating time combined, not separate. Plan for approximately 45 minutes of actual jumping and 45 minutes for food, especially if check-in takes 30 minutes. Compare this to other venues that offer separate jump and eating periods.
• 💡Purchase Catapult's required safety socks on-site rather than bringing your own grip socks. The facility is particular about using their branded socks specifically, so buying them during your visit avoids complications or delays.
• 💡For large birthday parties, confirm all food and arcade card inclusions in writing before your event. Party packages have strict limits on what's included per person, and add-ons can become expensive. Request a dedicated party host if available or clarify staff availability upfront.
• 💡This venue is excellent for burning energy during winter months, but plan for a more active, high-energy environment rather than a relaxing family outing. Supervision of children is important, and minor incidents between kids do occur.
• 💡If canceling a party, do so more than 2 weeks in advance to receive a full refund. Cancellations within 2 weeks can be rescheduled up to 1 year out with no penalty, offering flexibility without loss of payment.